Is Customer Service

What does a customer mean to you?

As I am going through an online program on Customer Amazement, I am getting to see so many mistakes I have made in the past with this subject. And I constantly see business owners making these mistakes. Mistakes like:

- Saying to customers: "It's our company policy."
- Not interacting with customers on regular basis, and keeping them in darkness
- Treating clients well TILL payment is received
- Telling customers: "You're completely wrong. I never said that."
- Criticizing customers A to customer B (This one is a big RED light)
- Making fun of a client in front of an employee (Another big red light)

Customers put the rice, daal & aloo fry on your table. Respect them for who they are--- even if they don't do business with you.

Be nice.

Bad word runs a million times faster than good word. Don't lose your reputation by being mean to customers.

Bishal Sarkar
Customer Lover
www.BishalSarkar.com

About the author: Bishal Sarkar, popularly known as “The Excellence Guy”, is called the best motivational speaker of Bangalore India. Bishal is the creator of “Present like a Champ Boot Camp” (The Best Public Speaking Course in Bangalore) where he teaches the participants the step-by-step easy-to-follow process of public speaking success. He regularly speaks to professionals, youth groups, corporate groups, and trains people from various walks of life and brings out the excellence within them. As the author of the book “I Love Public Speaking”, Bishal now teaches professionals how to overcome fear of public speaking and deliver powerful presentations using the proven formula of speaking & presentation success, through his public speaking courses & communication skills classes in Bangalore. He also helps aspiring speakers by teaching them How to become a motivational speaker in India. People say that he has designed the best presentation skills classes & public speaking workshops in Bangalore. For enrolling in Bishal Sarkar’s “Present like a Champ Boot Camp”, call us on +91-88803-61526.

India’s Public Speaking Expert