How much time do you spend on phone?
I spend a lot of time on phone, so I wanted to buy another phone today. As I went to a store, I told all my requirements, and one of the salespeople came to me and said a bit sarcastically:
"For how many *days* should the battery backup be?"
"19-20 days" was my immediate answer.
He was shocked a bit!
"Sorry Sir. We don't have any phone that can give you a talktime backup of 19-20 days."
"Really? Well, the way you asked me, I thought you had."
LESSON FOR ALL OF US: Beware of what you are asking, and how you are asking. Don't ask a question that becomes an irritation to the customer.
FYI, I ended up buying the phone from another store that treated me well and answered my questions, and suggested the best phone I needed.
In business behavior is a major closing determining factor.
I hope you are treating people well and asking them quality questions.
About the author: Bishal Sarkar, popularly known as “The Excellence Guy”, is called the best motivational speaker of Bangalore India. Bishal is the creator of “Present like a Champ Boot Camp” (The Best Public Speaking Course in Bangalore) where he teaches the participants the step-by-step easy-to-follow process of public speaking success. He regularly speaks to professionals, youth groups, corporate groups, and trains people from various walks of life and brings out the excellence within them. As the author of the book “I Love Public Speaking”, Bishal now teaches professionals how to overcome fear of public speaking and deliver powerful presentations using the proven formula of speaking & presentation success, through his public speaking courses & communication skills classes in Bangalore. He also helps aspiring speakers by teaching them How to become a motivational speaker in India. People say that he has designed the best presentation skills classes & public speaking workshops in Bangalore. For enrolling in Bishal Sarkar’s “Present like a Champ Boot Camp”, call us on +91-88803-61526.
© Bishal Sarkar- “The Excellence Guy”
India’s Public Speaking Expert
www.BishalSarkar.com | +91-88803-61526